PRIVACY POLICY
At Tulsa 21 Healthcare & Cleaning Services, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you access our website or use our services. By accessing our website or utilising our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
- Personal Information: We may collect personal information such as your name, address, phone number, email address, and other identifying details when you interact with our website, make inquiries, or book our services.
- Healthcare Staffing Information: For healthcare staffing services, we may collect additional information, including your qualifications, certifications, employment history, and references if you apply to be part of our healthcare professional team.
- Cleaning Services Information: For cleaning services, we may collect specific details about your property, cleaning preferences, and any unique requirements you may have.
2. Use of Your Information:
- Providing Services: We use the information you provide to deliver the requested healthcare staffing and cleaning services. This includes processing bookings, coordinating appointments, and ensuring the best possible service.
- Customer Support: We may use your information to respond to enquiries, address concerns, and provide customer support to ensure your satisfaction with our services.
- Marketing Communications: With your consent, we may send you promotional materials, updates, and information about our services. You have the option to opt-out of receiving marketing communications at any time.
3. Disclosure of Your Information:
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing healthcare staffing and cleaning services. These providers are bound by confidentiality agreements and are not authorised to use your information for any purpose other than fulfilling their designated tasks.
- Legal Obligations: We may disclose your information if required by law, court order, or government regulations, or if we believe such disclosure is necessary to protect our rights, safety, or the rights and safety of others.
4. Data Security:
- Protecting Your Information: We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, loss, alteration, or disclosure.
- Payment Security: For online payments, we use secure and encrypted payment gateways to protect your financial information.
5. Cookies and Similar Technologies:
- Cookies: Our website may use cookies and similar technologies to collect certain information about your browsing activities. Cookies are used to enhance your experience on our website, remember your preferences, and gather statistical data to improve our services.
- Opt-Out: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
6. Third-Party Links:
External Websites: Our website may contain links to external websites. We do not have control over the privacy practices of these websites and are not responsible for their content. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy:
Age Restriction: Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children.
8. Your Rights:
Access and Correction: You have the right to access and correct the personal information we hold about you. If you would like to review, update, or delete your information, please contact us at info@tulsa21.co.uk.
9. Changes to this Privacy Policy:
Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised Privacy Policy will be posted on our website with the effective date.
10. Contact Us:
Questions and Concerns: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@tulsa21.co.uk
Last updated: 29-08-2023
