TERMS AND CONDITIONS

Welcome to Tulsa 21 Healthcare & Cleaning Services. These terms and conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these terms and conditions. Please read them carefully before proceeding.

1. Agreement to Terms:

By accessing or using our website and services, you agree to be bound by these terms and conditions, which constitute a legally binding agreement between you and Tulsa 21 Healthcare & Cleaning Services. If you do not agree to these terms and conditions, you may not access or use our website or services.

2. Healthcare Staffing Services:

Tulsa 21 provides healthcare staffing solutions, supplying nurses, carers, porters, and kitchen staff to hospitals, care homes, and residential homes. While we strive to ensure the competence and professionalism of our healthcare professionals, we are not liable for any direct or indirect damages resulting from their services.

3. Cleaning Services:

Our professional cleaning services include hospital and care home cleaning, domestic cleaning, deep cleaning, office cleaning, and more. We make every effort to provide high-quality cleaning, but we cannot guarantee the removal of all stains or damage to delicate materials during the cleaning process.

4. Use of Website:

You may use our website for personal, non-commercial purposes in compliance with these terms and conditions. Unauthorized use, reproduction, or distribution of any content on our website is strictly prohibited and may result in legal action.

5. Booking and Payments:

For healthcare staffing and cleaning services, bookings can be made through our website, phone, or email. Payment terms and methods will be provided during the booking process. Payment must be made in full before the service is provided.

6. Cancellation and Refunds:

Cancellation of services must be made at least 24 hours before the scheduled appointment. Refunds will be processed according to our refund policy, which is available upon request.

7. Privacy Policy:

We value your privacy and protect your personal information in accordance with our privacy policy. By using our website and services, you consent to the collection, use, and disclosure of your information as described in our privacy policy.

8. Limitation of Liability:

Tulsa 21 Healthcare & Cleaning Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or services. We do not warrant the accuracy, completeness, or reliability of any content on our website.

9. Indemnification:

You agree to indemnify and hold Tulsa 21 Healthcare & Cleaning Services harmless from any claims, damages, losses, or liabilities arising from your use of our website or services or from your violation of these terms and conditions.

10. Modification of Terms:

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly for updates.

11. Termination:

We reserve the right to terminate or suspend your access to our website or services at any time without notice and for any reason, including violation of these terms and conditions.

12. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of the UK. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the UK.

If you have any questions or concerns regarding these terms and conditions, please contact us at info@tulsa21.co.uk

Last updated: 29-08-2023